PROSKI, 19 National Park Street, Newcastle West

Reviews

• Cohen Whyburn

  02.05.2018
  ★ ☆ ☆ ☆ ☆
  Walked in to not even be met with any customer service by two staff when I was the only customer along with my mother in store.
  
  Purchased item then as a customer researched upon leaving, realised it was cheaper online. My mistake for not looking whilst there.
  
  (this is in my time of walking back to the car parked outside).
  
  I went back to ask for either the difference to be met - So the store owner is still making a sale (The right thing). Or a return of the item so I could then buy online as a customer we try getting the best price do we not?. Difference being $30.
  
  My question was met with a 'laugh' from the owner (Professional way to treat a customer is it not.) And then told 'read the receipt. Fine print says no returns.'
  
  5 minutes...
  
  I then said due to the nature and price of the item it would have been polite to mention that upon purchasing, to make sure I was set on the item and knew this sneaky clause that the arrogant owner A man of no honour had failed to politely mention. General courtesy I believe.
  
  If you want good service DON'T GO HERE. If you want to get looked after and know you're getting a good price (we all go searching for it) ONCE AGAIN DON'T GO HERE.
  
  Now that's a real honest review.
  
  You mate just lost my business, that of my family and friends and hopefully anyone who reads this.
  
  And people wonder why this generation buys online.

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